Terms of Service
Ⅰ. Privacy Policy | stooshop
Our Commitment
At stooshop, your skin’s health is our priority, and so is your data security. This policy outlines how we handle your personal information across https://stooshop.com/.
Information Collection
Voluntary Data: Information you provide (Name, Email, Shipping Address, Payment Details) during checkout or newsletter sign-up.
Automated Data: Technical details collected via cookies (IP address, device type, and browsing patterns) to improve your shopping experience.
Purpose of Processing
We use your data strictly to:
• Fulfill and track your skincare orders
• Prevent fraudulent transactions
• Provide personalized skincare recommendations (with your consent)
Data Sharing & Security
No Selling: We never sell your personal data to third parties.
Trusted Partners: We only share necessary info with essential partners (e.g., Stripe for payments, FedEx/USPS for delivery).
Protection: We use SSL encryption and PCI-compliant protocols to ensure your data remains private.
Your Control
You have the right to access, update, or delete your personal profile at any time. For privacy-related requests, please reach out to support@permacalm.com.
Ⅱ. Shipping Policy | stooshop
Processing Timeline
All orders are verified and dispatched within 1–2 business days.
Note: Orders placed after 2 PM EST on Friday may be processed the following Monday.
Shipping Coverage
We proudly deliver to all 50 U.S. states and Puerto Rico.
Rates & Delivery Estimates
Standard Shipping — 5–8 Business Days — Based on weight
Orders Over $50 — 5–8 Business Days — FREE
Expedited Shipping — 2–3 Business Days — Calculated at checkout
Tracking Your Glow
Once your package leaves our facility, a tracking number will be sent to your email immediately. You can monitor your shipment's journey directly through the carrier's portal.
Ⅲ. Payment Policy | stooshop
Secure Payment Options
We accept a wide range of secure payment methods for your convenience:
Cards: Visa, Mastercard, American Express, Discover
Express Checkout: PayPal, Apple Pay, Google Pay
Safety First
Your financial security is paramount. stooshop does not store your credit card information. All transactions are processed via 128-bit encrypted gateways to ensure a 100% secure shopping environment.
Billing Terms
Currency: All prices are listed in USD
Authorization: Your payment method will be charged at the moment the order is confirmed
Ⅳ. Return & Exchange Policy | stooshop
The 30-Day Guarantee
We want you to love your skin. If you aren't satisfied, we offer a 30-day return window from the date of delivery.
Return Conditions
To maintain hygiene standards (essential for skincare), items must be:
• Unused and unopened
• In the original brand packaging
• Accompanied by proof of purchase
The Return Process
Request: Email support@permacalm.com with your Order #
Ship: After receiving your Return Authorization, mail the product back to our warehouse
Refund: Once inspected, we will issue a refund to your original payment method within 5–10 business days
Need Help?
Return Status: support@permacalm.com
General Support: support@permacalm.com